Life Flows Better
With LEGACY

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Never An Overtime Rate

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Call Us At

(701) 306-3375

About Us

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About

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WE ARE ON A MISSION TO DELIVER THE BEST PLUMBING & HEATING EXPERIENCE IN TOWN!

We have a talented team of professionals that are dedicated to their craft, while providing 5 star service for all of the customers that we serve. We are here day and night, weekends and holidays to protect, repair, and maintain the homes and business in our community.

Unmatched Communication
Quality Of Work
Over 125 Years Of Combined Plumbing And Heating Experience
Outstanding Relationships with Parties
Ultimate Service Plumbing And Heating Team
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About

LEGACY Plumbing

We have a talented team of professionals that are dedicated to their craft and providing 5 star service for all of the customers that we serve. We are here day and night, weekends and holidays to protect, repair, and maintain the homes and business in our community.
Unmatched Communication
Quality Of Work
Over 125 years of Combined Plumbing Experience
Outstanding Relationships with Parties
Ultimate Service Plumbing Team
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At LEGACY, we believe that our LEGACY values are what sets us apart from the competition. They guide everything we do; from the way we install a new furnace, air conditioning unit, or replacing a bathtub or shower. Our values affect the way we interact with our customers to the way we handle internal conflicts.

One of our core values is SACRIFICE. We understand that plumbing & heating problems can be stressful and disruptive to our customers’ lives, so we’re willing to make sacrifices to ensure that their needs are met. Whether it’s working overtime or going the extra mile to find a solution, we’re dedicated to putting our customers first.

Another core value is HUMBLE BEGINNINGS. We may be a successful plumbing & heating company today, but we started out small. We remember where we came from and we understand the importance of hard work and perseverance. We’re not afraid to roll up our sleeves and get our hands dirty, and we’re always willing to take on new challenges.

TEAM is also a key value at LEGACY. We understand that we’re stronger together than we are alone. We work closely with our customers to ensure that their needs are met, and we rely on each other to get the job done. We’re proud of the camaraderie and support that we have within our team.

THE LEGACY WAY is a key value for us. It’s the way we do things around here. It’s the combination of our values, the way we treat our customers, and the way we work together as a team. We believe that it makes us unique and it’s what sets us apart from other service companies.

EXCELLENCE IN THE ORDINARY is another value that guides us. We understand that plumbing may not be the most glamorous of professions, but we’re committed to doing it to the best of our abilities. We believe that by doing ordinary things in an extraordinary way, we can make a real difference in the lives of our customers.

EDUCATION AND TRAINING are also important values at LEGACY. We believe that our team members should always be learning and growing, so we invest in training and development programs that help them do just that. This not only helps our employees but also benefits our customers by ensuring that they’re working with knowledgeable and skilled technicians.

Finally, CONFLICT RESOLUTION is a key value for us. We understand that conflicts can arise in any workplace, and we believe that it’s important to address them quickly and effectively. We have a clear process in place for handling conflicts, and we work hard to find solutions that are fair for all parties involved.

At LEGACY, we’re proud of our core values and the role they play in our success. We believe that they make us a better company, and we’re committed to living them out every day. If you’re in need of plumbing services or HVAC service in the Fargo/Moorhead and surrounding areas, we’re the company to call. We’ll work with you to find a solution that fits your needs, and we’ll do it in a way that’s consistent with our values.

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LEGACY CORE VALUES

  • HUMBLE BEGINNINGS: Never forget where we came from, never underestimate what you can achieve.
  • THE LEGACY WAY: It’s what we believe in.
  • SACRIFICE: We sacrifice as a team for the team.
  • CONFLICT RESOLUTION: Conflict is inevitable, conflict resolution is essential.
  • EXCELLENCE IN THE ORDINARY: We strive for excellence in all that we do.
  • TEAM: Strong alone, unstoppable together.
  • TRAINING & EDUCATION: Improving & perfecting our business is the constant goal.
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LEGACY is on a mission to deliver the best Plumbing & Heating Experience in Town. We deliver on our promise by honoring our professional obligation, aligning with our LEGACY Values, and by constantly keeping the customer journey in mind. We offer 24/7 Service and take pride in resolving your issues at any hour of the day.

LEGACY VALUES

TEAM, HUMBLE BEGINNINGS, SACRIFICE, CONFLICT RESOLUTION, TRAINING & EDUCATION, EXCELLENCE IN THE ORDINARY, LEGACY WAY

OFFICE LINE: (701) 306-3375
SERVICE EMAIL: service@legacyplumbingfm.com
NEW CONSTRUCTION EMAIL: projects@legacyplumbingfm.com

LEGACY is a Flat Rate Transparent Organization. Why Flat Rate?

  1. PREDICTABILITY: You know the total cost of a project or service call upfront, which allows for better budgeting and financial planning. In contrast, a T&M model can lead to unpredictable costs and expenses.
  2. COST SAVINGS: Flat Rate pricing often leads to cost savings for the customer because it incentivizes our team to work more efficiently and effectively. With T&M, the service provider may have a financial incentive to work more slowly or to use more resources than necessary.
  3. NO SURPRISE BILLS: Flat rate pricing eliminates the possibility of unexpected expenses or bills at the end of a project. Everything is quoted and approved upfront. If an unforeseen issue arises we will requote so there are no surprises. T&M customers may be shocked to receive a large bill at the end of a project due to unforeseen circumstances or extra work.
  4. AWESOME COMMUNICATION: Flat Rate pricing improves communication between us and our customers because it allows for a clear understanding of what is included in the service call and what is not. T&M often leads to disagreements over what work was actually performed and how much time was spent on it.

 

Founders and Leaders

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FOUNDERS: BRAD KOSIDOWSKI & ROB MESTETH

VP OF BUSINESS DEVELOPMENT: JT FRONING 

HEAD OF OPERATIONS: LACEY KOSIDOWSKI

HEAD OF HEATING: BLAKE STANDFIELD

OFFICE MANAGER: BRENDA FRONING 

SERVICE MANAGER: JON FERRY

NEW CONSTRUCTION MANAGER: KYLE DYE

REMODEL MANAGER: COLE QUENZER

WHERE IT ALL STARTED

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WHO ARE WE!

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We are committed to the challenge of providing unmatched value through our services & to build a culture where our team can thrive.

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  1. WE ARE PROFESSIONALS: We find great meaning & purpose in our work. We acknowledge our duty; we own our professional obligation to serve our community.
  2. WE ARE LIFELONG LEARNERS: We seek growth through learning. People on our team learn from all experiences, setbacks & successes! We have the ability to change our minds & our ideas as we grow & learn.
  3. WE ARE AMAZING COMMUNICATORS: We have bold & courageous conversations. We challenge ideas, the status quo & one another. We navigate difficult situations, conversations & conflict resolution with diplomacy.
  4. WE EMBRACE CHANGE: We encourage experimentation, we blaze new trails through uncharted territory & we dream boldly. We adapt quickly to change & make the necessary changes to better meet the needs of those we serve.
  5. WE ARE HUMBLE: We are human. We understand the human factor. When mistakes are made, we own them. We solicit & accept feedback from one another. We ask for help when we need it. We let the best ideas rise to the top, regardless of where they originated. We will never forget where we came from & we will never underestimate what we can achieve.
  6. WE CREATE EXCELLENCE IN THE ORDINARY: We strive for excellence in all that we do. We show up every day to deliver the best-in-class service and provide the best plumbing experience in the world!
  7. WE ARE EXPERTS: We face complex challenges & we apply the full force of our valuable knowledge and skills to the issues we face.
  8. WE ARE LEGACY PLUMBERS: Every LEGACY team member must be willing to roll up their sleeves, sacrifice & work hard to help one another & further the mission. We don’t admire problems. We fix them.

LIFE FLOWS BETTER WITH LEGACY!

Customer Reviews

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-Michael Moen

Folks…while running errands last night, I received a call from my wife that no man ever wants to hear. No, they didn’t cancel Bachelor in Paradise; instead, I was told that our kitchen sink was leaking. And there was an awful smell accompanying the leak. It smelled like somebody was incubating rotten eggs in a poopy diaper. Bad. That bad? Yes. Luckily, this wasn’t my first rodeo in dealing with putrid plumbing smells. I knew exactly what to do. I called my homies over at Legacy Plumbing! Within 3 hours of me calling, Tyler Smith showed up with a superhero cape on. This dude had the good looks of Glen Powell, the patience of Mother Theresa, and the forearms of Popeye (the sailor man). Tyler ...

Pamela L.

I have had nothing but excellent service from Legacy. Our contractor brought Cole and Josh in from Legacy to do plumbing as part of a redo of our kitchen due to water damage. I was thrilled to learn that Legacy also does furnace and air conditioning checks and repairs. Last week Connor checked out my furnace. Today Shawn (I hope I spelled your name correctly) put in a new sump pump for me. Earlier, Josh fixed a whole house filter. I am now on a schedule to have all of those things taken care of by a company I trust. They all double check their work, they are honest, professional ,and very competent. Courtney and Nora are always on top of things and arrange appointments ...

Adam M.

I tried to install a new sink at my house and almost had it. Until I realized the sink would not fit. Haha. We called LEGACY, and Josh came to our house last night. He was there until 2:30 am getting the job done. He was respectful and quiet and did a fantastic job getting our sink installed and the garbage disposal and dishwasher up and going again. He made sure there was no leaking and cleaned up after himself. He even asked me if I was satisfied with the cleaning with the work he did. Not only did he do a fantastic job, but he also showed up within 15 minutes of calling. I’ve had the most incredible experience with a company and its ...

Lisa B.

Ty was amazing, very professional, and courteous. He stayed and made sure everything was working properly before he left. Awesome customer service!

Jake R.

We needed to remove and replace a toilet in our home. We had our estimate in 1 day and Abraham came out the next day to perform the task. He was a total professional, from his appearance to his demeanor to the completion of the project. He identified a potential problem during the process that he was able to correct, saving us from an issue later on. When he left, the job site was cleaner than when he began. I will be pleased to have him back for any future problems we encounter.

Ellen T. S.

Drew and Conner saved the day with no more cold showers, by fixing our hot water heater. I contacted LEGACY shortly before 8 am, and they were at our house within a few hours after I called. Very professional, explained the process and even made sure they were okay to park in the driveway so as to not interfere with my parking. I would and have recommended LEGACY to anyone who was in need of their services.

Alissa M.

Drew and Norah came into The Tavern Grill in Fargo today and did a wonderful job in a timely manner. They were very respectful and communicated well. I myself, and The Tavern Grill Fargo, highly recommend LEGACY.

Taylor M.

We had a great experience using LEGACY for our water heater installation. Gordon and Connor were great to work with and the entire process from scheduling to finish was easy! They also provided great value- highly recommend them!

Chris H.

I 100% would recommend it to anyone that is looking for plumbing needs! Very responsive! Very punctual! Very friendly! Top-notch service from start to finish!

Tim K.

Chandler and the team came quickly with a water heater issue leak the same day. They not only changed out the bad valve they quickly identified but explained to drain it each year for proper maintenance and drained it. At the same time, they did a check on the sump pump and noted it had failed (April spring thaw time) and battery backup was no good either so essentially we were going to flood shortly. They thoroughly explained options and were not high-pressure. We went with a pump that can be plugged in, wifi connection, and backup. Couldn’t recommend these guys enough – great, professional & knowledgeable! Will do business with you again.

Michael

Not how we wanted to start our VERY early morning today with this truck in our driveway, but, the customer service at LEGACY LLC was top notch! It’s seemingly impossible feat to have only 5 star reviews but they have 929, now 930 of them. I’ve seen them out in the community in a variety of ways and remembered them for that reason. It all made my branding + customer experience heart happy! And no, they are not a client of mine.

Jennifer

Not how we wanted to start our VERY early morning today with this truck in our driveway, but, the customer service at LEGACY LLC was top notch! It’s seemingly impossible feat to have only 5 star reviews but they have 929, now 930 of them. I’ve seen them out in the community in a variety of ways and remembered them for that reason. It all made my branding + customer experience heart happy! And no, they are not a client of mine.