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Our approach to customer service
At LEGACY we believe that all of our customers deserve five star service, and we aim to please. Monday morning, middle of the night, weekends or holidays, our staff of friendly technicians is ready to solve problems and provide you and your home or business with the solution that is right for you. We believe in getting our customers the information they need to make a proper decision before the work is started. Then our quality repairs will give you the peace of mind you deserve.
What Our Customers Are Saying About Us...
Taylor M.
We had a great experience using LEGACY for our water heater installation. Gordon and Connor were great to work with and the entire process from scheduling to finish was easy! They also provided great value- highly recommend them!
Chris H.
I 100% would recommend it to anyone that is looking for plumbing needs! Very responsive! Very punctual! Very friendly! Top-notch service from start to finish!
Tim K.
Chandler and the team came quickly with a water heater issue leak the same day. They not only changed out the bad valve they quickly identified but explained to drain it each year for proper maintenance and drained it. At the same time, they did a check on the sump pump and noted it had failed (April spring thaw time) and battery backup was no good either so essentially we were going to flood shortly. They thoroughly explained options and were not high-pressure. We went with a pump that can be plugged in, wifi connection, and backup. Couldn’t recommend these guys enough – great, professional & knowledgeable! Will do business with you again.
Michael
Not how we wanted to start our VERY early morning today with this truck in our driveway, but, the customer service at LEGACY LLC was top notch! It’s seemingly impossible feat to have only 5 star reviews but they have 929, now 930 of them. I’ve seen them out in the community in a variety of ways and remembered them for that reason. It all made my branding + customer experience heart happy! And no, they are not a client of mine.
Jennifer
Not how we wanted to start our VERY early morning today with this truck in our driveway, but, the customer service at LEGACY LLC was top notch! It’s seemingly impossible feat to have only 5 star reviews but they have 929, now 930 of them. I’ve seen them out in the community in a variety of ways and remembered them for that reason. It all made my branding + customer experience heart happy! And no, they are not a client of mine.
